Shipping Policy
Domestic Shipping: We currently deliver across India. Delivery Partners: Shipments are entrusted to trusted logistics and courier services to ensure timely and safe delivery. Shipping Restrictions: Certain paint products (e.g., aerosols or solvent-based items) may be subject to surface shipping restrictions due to safety and regulatory guidelines. These restrictions will be clearly indicated per product.
Processing Time: Orders are usually processed and dispatched within 1–2 business days after payment confirmation. Dispatch Notifications: You'll receive a confirmation email (and SMS or WhatsApp, where applicable) once your order is dispatched, along with tracking information.
Estimated Delivery: Depending on your location, delivery typically takes 3–10 business days from dispatch. Remote Areas: Orders to remote or difficult-to-reach regions may take up to 15 business days. Delays: Please note, delivery may be delayed by unforeseen circumstances such as courier delays or weather-related disruptions.
Standard Rates: Shipping costs are calculated based on order value, weight, packaging requirements, and delivery location. Any applicable shipping charges will be clearly displayed during checkout. Free Shipping: Enjoy free shipping on orders over ₹X (customize as needed). Special Cases: Promotional or bulky items may have different shipping terms—these will be noted on the product page.
If your order contains products from different warehouses or categories requiring special handling, items may ship separately. You will be notified of any split shipments, with details on what will arrive first and any associated tracking.
Regulated Items: Aerosol-based products or volatile paints may be restricted from air shipping due to safety regulations. Surface-Only Delivery: Such items will be shipped via ground transport only. Transit time for these products may be longer; typically 3–15 days, depending on destination. Product Page Alerts: Any such limitations will be prominently noted on the product detail page.
Damages During Transit: On receiving your shipment, please inspect for any visible damage. If you notice issues, contact our support team within 48 hours with photos and packaging details. Claims & Resolution: We'll assist with claims and work quickly to either replace or refund the affected products.
After dispatch, you'll receive tracking details via email or SMS. Use the tracking link or order portal to monitor the status of your delivery.
We reserve the right to update our shipping policy at any time. Customers are encouraged to review this page before placing orders to stay informed of any changes.